We are moved in and could not be happier with our new facility. Thank you for all of your support and all of your patience. You have certainly played a key role in making our relocation a very positive experience. Thank you for your patience and your perseverance. We are very happy with the result.

On a personal note, I have thoroughly enjoyed working with you through this process. I have learned a great deal from you, and I appreciate the lessons. Further, I sincerely appreciate your consistent fair treatment of us from start to finish. You made it very easy for us to explain every issue we encountered and to recognize both sides of any issue. It was a true pleasure working with you.

I look forward to a long association with you.

James M. Havel, Office Managing Partner
Ernst & Young LLP
St. Louis, Missouri

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